Licensing

N.G.B.T. We Care Child Development Center is licensed by the Michigan Department of Human Services: Office of Licensing and Regulatory Affairs (LARA).  Each facility is assigned a Licensing Consultant who ensures the centers follow the “Licensing Rules for Childcare Centers” set forth LARA.  A copy of these rules is available for families along with a licensing notebook where families can review documentation of the renewal/interim inspection reports, as well as, any documentation on special investigations. A license is granted for a two year period and requires a full licensing inspection to renew. Every year the Licensing Consultant will also conduct an unannounced visit to further ensure all licensing rules are being followed by checking paperwork files and observing classrooms. In addition, the Licensing Consultant must approve any changes such as new classrooms or transportation and investigate any incidents reported by staff, parents, children or local authorities. N.G.B.T. We Care Child Development Center is also inspected by and must meet regulations set in place by the Department of Environmental Health and Fire Safety.

There is a formal form that must be signed to notify you of the Licensing Book that is available for you.

Grievance Policy

If at any time a family is dissatisfied or has a concern regarding the program-ming, their child, another child in the program or a staff member it is the family’s responsibility to contact the teacher or director immediately. N.G.B.T We Care Child Development Center will make every effort to collaborate with a family to resolve an issue. If an issue cannot be resolved in good faith, a family has the right to remove their child from the program and notify the center of the decision prior to removal. The Parent/Guardian has a right at any time to contact the We Care Owner, if the problem is not resolved the you may contact Wayne Resa Great Start Readiness Program to discuss the issue. The number is 1-734-334-1501 Dr. Helen Oliver-Brooks or Lena Montgomery.

PARENT NOTIFICATION OF THE LICENSING NOTEBOOK Child Care Organizations Act, 1973 Public Act 116 Michigan Department of Licensing and Regulatory Affairs.  All child care centers must maintain a licensing notebook which includes all licensing inspection reports, special investigation reports and all related corrective action plans (CAP). The notebook must include all reports issued. This center maintains a licensing notebook of all licensing inspection reports, special investigation reports and all related corrective action plans. The notebook will be available to parents for review during regular business hours.  Licensing inspection and special investigation reports from at least the past two years are available on the Bureau of Community and Health Systems website at www.michigan.gov/michildcare.